I have been having awful troubles with my computers bought at The Source in The Beaches!
My first one, an Acer computer kept on stopping. Finally, it had its main drive and motherboard go, all at once!
After 3 weeks in The Source's repair centre, I was told that some clerk at the store had OK'd my data being retrieved, for a charge of $65.00! Without even asking me!!!
I got so angry at that, that I finally complained to the head office. They agreed that my computer should have been replaced months ago. The store replaced it with this HP one.
Now, I do videos, and with my computer gone, I got a little Sony Camcorder and some DVD discs, to do videos, and put them into my computer later.
I was having so much trouble getting this computer to recognize the videos on the discs that I contacted HP's tech support last night. I think that I got someone in India.
Now, I have to return THIS computer, too! HP is sending me packaging and so on, and they will go over everything!
I will again be without a computer, for about a week to ten days.
HP retrieves data for free, so I won't lose my cute pics of Tarene the Terrific!!!
Well, at least it all happened under warranty!
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